Weather and street conditions
Use National Weather Service Seattle for heavy rain safety information and Seattle Public Utilities drainage issues for Seattle drainage information. These agencies provide public safety guidance, not restoration estimates. Never drive through floodwater or enter unsafe standing water.
For water entering your home, our first-steps guide explains what to observe safely before contacting a business.
Check the business before authorizing work
Use the Washington L&I contractor verification to check a contractor by the business name or license number they give you. Match that identity to the written proposal; ask about the license classification, subcontractors, scope and insurance. A directory listing is not a guarantee of workmanship or availability.
Take our questions before hiring into the conversation, including responsibility for drying, repairs and written changes.
Insurance and documentation
Washington Office of the Insurance Commissioner explains Washington homeowners-insurance topics and consumer help. Contact your own insurer about notice requirements, documentation and policy terms. Neither this website nor a restoration provider can establish coverage from a photograph or a general description.
Use the room-by-room documentation guide to organize safe photos, discovery times and receipts without publishing personal information.
Moisture, contamination and cleanup
EPA mold cleanup guidance and CDC flood safety explain cleanup precautions and situations needing qualified help. Indoor appearance does not establish that hidden materials are dry, and outdoor water may carry contamination.
Read drying and moisture checks for questions to ask about measurements and completion criteria. Browse all five practical homeowner guides in the Learning Center.